Your trust matters to us. This policy explains what information we collect when you visit our website or work with us, how we use it, and the choices you have.
Scalivity ("we", "us", "our") is a digital marketing agency based in Bengaluru, India. We provide website design and development, SEO, performance marketing, social media management, email marketing and marketing consultancy.
This policy applies to information we collect through scalivity.com, our enquiry forms, WhatsApp, email, phone calls and our work with clients. By using our website or contacting us, you agree to the practices described here.
We never sell your personal information.
Our website uses cookies to work properly and to understand how visitors use it. We may use tools such as Google Analytics to measure traffic, and advertising tools such as the Meta Pixel or Google Ads to measure how well our ads perform.
These tools may collect information such as your IP address, device details and the pages you visit. You can block or delete cookies in your browser settings at any time. Some parts of the website may not work as well if you do.
We only share your information when it's needed to run our business or when the law requires it. This may include:
Everyone we share data with is expected to protect it and use it only for the purpose it was shared.
When we work on your website, ads, email lists or social media, we may get access to your accounts and to your customers' data. We use this access only to deliver the work you've asked for.
We keep login details confidential, never use your customer data for our own purposes, and will return or delete access and data when our work together ends, if you ask us to. As the business owner, you remain responsible for having the right permissions to collect your customers' data.
We take reasonable technical and organisational steps to protect your information. These include secure (SSL) connections, password-protected accounts, limited access to data, and trusted service providers.
No method of storing or sending data online is 100% secure, but we work hard to protect your information. If a data breach affects you, we'll tell you as required by law.
We keep personal information only as long as we need it for the purposes in this policy. Enquiries that don't lead to a project are usually deleted within 24 months. Client and billing records are kept for as long as Indian tax and accounting laws require.
Under applicable laws, including India's Digital Personal Data Protection Act, 2023, you have the right to:
If you're visiting from the UK or European Union, you may have similar rights under the GDPR. To use any of these rights, contact us using the details in section 13. We'll reply within a reasonable time.
Our website may link to other websites, such as client projects in our portfolio, social media pages and WhatsApp. We are not responsible for the privacy practices of these websites, so please read their policies before sharing any information.
Our services are meant for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has shared information with us, please contact us and we'll delete it.
We may update this policy from time to time. Any changes will be posted on this page with a new "Last updated" date. Please check back now and then to stay informed.
If you have questions about this policy or how we handle your information, or want to use any of your rights, please get in touch. Our Grievance Officer will respond to your request.
We're happy to help. Reach out using any of the details below.
